Cookie Policy
Last updated: May 14, 2025
This Cookie Policy explains how OyeSense Private Limited ("Company", "we", "us", or "our") uses cookies and similar technologies when you use our Tickboard application ("App") and the Tickboard website ("Site"), collectively referred to as the "Service". This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website or use an application. They are widely used to make websites and applications work more efficiently and provide information to the owners of the site or app. Cookies help enhance user experience by remembering your preferences and session information.
How We Use Cookies
We use cookies and similar tracking technologies to track activity on our Service and to store certain information. The technologies we use may include:
- Cookies: Small data files placed on your device.
- Web Beacons: Small electronic files that allow us to count users who have visited certain pages or opened emails.
- Local Storage: Data stored in your browser or device that persists even after you close your browser.
- Session Storage: Similar to local storage but data is cleared when the browser session ends.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Service to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These include:
- Authentication cookies that identify you when you log into our Service
- Session cookies that maintain your session state
- Security cookies that help prevent fraudulent use of login credentials and protect user data from unauthorized parties
Functional Cookies
These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. These include:
- Cookies that remember your preferences and settings
- Cookies that remember which tasks you've viewed or completed
- Cookies that enable chat and collaboration features
Analytics Cookies
These cookies help us understand how users interact with our Service by collecting and reporting information anonymously. They help us improve our Service based on user behavior. These include:
- Cookies that track which features are most popular
- Cookies that analyze user flows through the application
- Cookies that measure app performance and load times
Marketing Cookies
These cookies are used to track users across websites and display ads that are relevant and engaging for the individual user. These include:
- Cookies that build a profile of your interests
- Cookies that measure the effectiveness of our marketing campaigns
- Cookies from our advertising partners that help us deliver targeted advertisements
Specific Cookies We Use
Below is a list of the main cookies used by our Service:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| Tickboard_session | Essential | Keeps you logged in during a session | Session |
| Tickboard_auth | Essential | Remembers your login status | 30 days |
| Tickboard_preferences | Functional | Stores your app preferences and settings | 1 year |
| Tickboard_analytics | Analytics | Collects anonymous usage data | 2 years |
| _ga | Analytics | Google Analytics - Distinguishes users | 2 years |
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. Some of the third-party services we use include:
- Google Analytics: Helps us analyze how users use our Service.
- Firebase: Helps us provide authentication and real-time database services.
- Mixpanel: Helps us track user interactions within our Service.
Mobile Application Cookies
When you use our mobile application, we and our third-party service providers may collect information about your device, such as your unique device identifier, operating system, device model, and other information about your device. We may also use mobile analytics software to better understand the functionality of our mobile application on your device.
Our mobile application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, unique device identifiers, and information about the way you use the application.
Your Cookie Choices
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, you can visit www.allaboutcookies.org.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Service.
Browser Controls
You can manage your cookie preferences through your browser settings:
Mobile Devices
For mobile applications, you can adjust your device settings:
- iOS devices: Settings → Privacy → Advertising → Limit Ad Tracking
- Android devices: Settings → Google → Ads → Opt out of interest-based ads
Analytics Opt-out
For Google Analytics specifically, you can opt-out by using the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
Do Not Track Signals
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, our Service does not respond to "Do Not Track" signals. However, you can usually choose to turn off tracking features such as cookies on our Service through your browser settings.
Changes to This Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top of this page.
You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.
Contact Us
If you have any questions about our Cookie Policy, please contact us:
- Email: support@Tickboard.app
- Address: OyeSense Private Limited, [Your Company Address]
This document was last updated on May 14, 2025